Accessibility
How we build this site, and how to tell us where it falls short.
We aim to meet WCAG 2.2 Level AA across this website. That means text you can resize, contrast you can read, and everything reachable with a keyboard alone.
In practice: every interactive element has a visible focus ring, images carry alternative text, forms have real labels rather than placeholder text pretending to be labels, and status is never carried by colour alone.
Motion respects your system setting. If you have asked your device to reduce motion, animations on this site stand down.
We test with keyboard navigation and with screen readers, but automated and internal testing only goes so far. If something here does not work for you, tell us through the contact form and describe what you were trying to do — it will be fixed.
Accessibility on the ground and in the air is covered separately under Special assistance.
Still need a hand?
Our contact centre in Lilongwe is open Mon–Fri 07:00–19:00 · Sat 08:00–14:00 CAT.