Conditions of carriage
The contract between you and the airline once you hold a ticket.
These conditions form the contract of carriage between the passenger and Likoma Airlines Limited. They apply to every flight we operate, and they sit above anything published elsewhere on this site.
A ticket is valid only for the passenger named on it and cannot be transferred. The name on the ticket must match the travel document presented at check-in.
Check-in and boarding gate closing times are published for each airport. We may reallocate a seat, or decline carriage, where a passenger arrives after those times.
Where a flight is delayed or cancelled for reasons within our control, we will rebook you on the next available service at no cost, or refund the unused portion of your fare. Where the cause is outside our control — weather, air traffic control, an airport closure — we will still rebook you, but our liability is limited accordingly.
Liability for death, injury, delay and baggage is governed by the Montreal Convention on international carriage and by Malawian law on domestic carriage.
We may refuse carriage where it is necessary for safety, where a passenger has not complied with these conditions, or where required documentation is not held.
Still need a hand?
Our contact centre in Lilongwe is open Mon–Fri 07:00–19:00 · Sat 08:00–14:00 CAT.